Why does my Spectrum Internet keep Going Out?

Most of us might face regular outages in our spectrum internet. After a lot of outages, a question might arrive in your mind “Why does Spectrum Internet keep Going Out?”.

If this happened to you, it’s a natural phenomenon. So, in this article, we are going to discuss the reasons behind this regular disconnection, and methods through which we can recover from these regular disconnections of spectrum internet.

So, let us start the detailed discussion:

What is spectrum Internet?

skooli - Teach english to chinese

Spectrum Internet is nothing but the internet provided by spectrum which is USA based company. Spectrum used to offer three plans – 200mbps, 400mbps, and 1gbps plan to its users.

The actual speed and pricing we get from the spectrum internet are almost the same in comparison to the ATT internet. It use to offer a wide range of products starting from mobile internet, wifi, Tv connection, and many more. Spectrum Internet works on hybrid fibre-coaxial cable connections to provide its service to subscribers’ homes. 

Why is spectrum Internet so unreliable?

The basic reason for spectrum internet’s unreliability is its slow upload speed.

For Example:

If you buy a 200 Mbps plan from spectrum internet, then, you will get a 200mbps download speed while you will get only a 20mbps upload speed.

When you compare the spectrum internet from the AT&T internet, then you will find AT&T is 50% more cost-effective, has 30% fewer outages and 20% less internet congestion.

Why does my Spectrum Internet keep Going Out?

There are a bunch of reasons that let your Spectrum Internet keep Going Out. Some of these basic reasons are listed below with How you can resolve those issues:


Bandwidth Restriction:

Spectrum Internet can apply bandwidth restrictions because of the following reasons. So, read these reasons carefully and try to understand is this your issue.

More to Read:

It’s Peak Hour:

Often spectrum Internet uses to restrict the bandwidth consumption when there is high demand in your locality. The speed you will get is 1/4 of the sanctioned plan. For example: If have a plan of 100mbps, then, you will get a speed of 25mbps.

Bandwidth Consumption:

If you subscribed for a 100GB per month plan and the whole bandwidth has been used by you. Then, Spectrum Internet will decrease your speed from 100mbps to 2mbps.

Faulty Router:

If you get slow internet or no internet. If there is no internet there is a high probability that your Router is faulty. In this case, please restart the router and if you are getting slow internet after restarting then call spectrum Internet support and ask for exchange from them.

Surrounding Interferences:

Is there any wall between you and your router? If yes, then, this is most probable that you are getting slow because of the wall.

Spectrum Internet Internet Outage:

There might be an internet outage in your area that may create an internet issue for you. This is also the prominent reason that lets you not get good speed internet.


In this section of this article, we will try to learn the methods that can help us to resolve the slow internet of Spectrum Internet. Some of these techniques that can help to bring solutions are listed below:

  • Restart your Wi-Fi gateway every couple of weeks.
  • Turn off or disconnect devices you’re not using.
  • Move Wi-Fi devices closer to your gateway.
  • Add a Wi-Fi extender to strengthen and expand your coverage.
  • Try using wired connections when you stream, game, and video conference.
  • Place your Wi-Fi gateway in a central location away from obstructions.
  • Reboot devices regularly to clear system errors.
  • Exit streaming apps after watching videos or listening to music.
  • Set auto-updates on apps, gaming consoles, and PCs to run when your network isn’t busy.
  • Update anti-virus programs, drivers, firmware, and computer and device software.
  • Replace older Wi-Fi devices with newer, faster technology.

Is Spectrum Internet the same as WiFi?

The answer, to this simple question is NO.

Spectrum uses a relay on the Coaxial-wires to deliver internet to its users while the wifi used to transfer internet through the air (Without any medium). The speed you get at Spectrum is more reliable than the wifi internet.